top of page

AFS 
Privacy Policy

All in the Family Services, Inc. (AFS)
Effective Date: 01/01/2026

All in the Family Services, Inc. (“AFS,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit our website, complete forms, communicate with us, or receive services from AFS.

1. Personal Information We Collect

We may collect the following types of personal information:

  • Name

  • Phone number

  • Email address

  • Mailing address

  • Demographic information

  • Program or service-related information you voluntarily provide

  • Communication preferences, including SMS/text messaging consent

We only collect personal information that is necessary to provide services, communicate with you, or meet legal and regulatory requirements.

2. How We Use Personal Information

AFS uses personal information to:

  • Provide and coordinate services and support

  • Communicate with you regarding programs, resources, appointments, or updates

  • Respond to inquiries or requests for assistance

  • Send text messages or emails you have consented to receive

  • Comply with legal, regulatory, or funding requirements

  • Improve our programs, services, and website

3. SMS/Text Messaging Consent

If you provide consent to receive SMS/text messages from AFS:

  • Messages may include service-related updates, reminders, or informational messages

  • Message and data rates may apply

  • Message frequency may vary

SMS consent is not shared with third parties or affiliates.
Your consent to receive SMS messages is used solely by AFS for communication related to our services.

4. Sharing of Personal Information

AFS does not sell, rent, or trade personal information.

We may share personal information only when necessary and limited to:

  • Service partners or vendors who assist in operating programs (under confidentiality agreements)

  • Government agencies or funders when required for compliance or reporting

  • Legal or regulatory authorities when required by law

SMS consent is not shared with third parties or affiliates.

5. Data Security

AFS takes reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, use, or disclosure.

6. Your Choices and Rights

You may:

  • Opt out of SMS messages at any time by replying STOP

  • Request updates or corrections to your personal information

  • Request information about how your data is used

To exercise these rights, contact us using the information below.

7. Privacy Policy Accessibility

This Privacy Policy is:

  • Linked near consent language on applicable web forms

  • Available on our website

  • Included in the footer of every page on our website as a best practice

8. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

All in the Family Services, Inc.
Website: www.afstx.org
Email: info@afstx.org

bottom of page